When the majority of our business is derived from "word of mouth" referrals,  the measure of our success can only be influenced by the high level of satisfaction experienced by our clients!  
     

 

 

 
 

"Professional, knowledgeable and experienced – three words that best describe Jason Lum of Realty Isle. The thought of people walking through my home was nerve-wracking. Jason was a calming influence during the entire process. I thought that my home was ready to sell as is…but I was wrong. Although my home was clean, it lacked depth. Jason did an excellent job staging the condo. He took my condo from drab to fab! Because of his work, I received multiple offers on my condo. Thank you, Jason, for your patience in dealing with a neat-freak like me. YOU ARE AMAZING!"


Arlene Nishimiya
(Kailua, Hawaii)

 

“There’s a reason we worked with Jason Lum twice in a six year period - his unwavering integrity, his infectious personality, his tremendous marketing skills, but most importantly, he gets results. When we were buying an ocean-view cottage in Lanikai a few years ago, he took the time to educate us on the aspects of island home ownership and he guided us through the closing process effortlessly.

 

Now fast forward a few years, when we decided to sell our Kailua home, he was the only one that we called. Jason formulated a marketing strategy that included photography, video production and copywriting - he knows how to reach qualified prospective buyers. In the end, we sold for our target price and he was involved with every aspect of the process.

 

Jason Lum knows the Hawaii real estate market better than most because he’s been doing this for a long time. He’s also a very positive and fun individual that has led to an endearing friendship between our families. Talk with him for just two minutes and you’ll understand why his reputation is impeccable.”

 

Heberto Gutierrez

(San Antonio, Texas)

 

"We first met Jason Lum as newlyweds stationed in Oahu [several years ago].  When we got orders back to Honolulu, we decided to purchase a property...and just knew we would be in great hands with Jason.  He always made us feel like we were his top priority! Under Jason's expert guidance, he helped us navigate an aggressive market to locate and purchase a property within a tight 4-day window (with a two month old baby in tow)! He always went the extra mile and truly excelled at understanding [our] needs. Jason quickly resolved potential issues through his proactive nature and thorough preparation which eased our home-related challenges.  Now we can enjoy living in paradise! Thank you Jason and Realty Isle for exceeding our high expectations!"

 

Lt Cdr. Bernie Auth & Lt. Nicole Auth

(Kaneohe, Hawaii)

 

“We were referred to Jason by a friend of a friend when we (New Yorkers) were thinking of buying a second home on Oahu. We were extraordinarily lucky in finding him, as Jason Lum and Realty Isle are simply the best!

We met Jason and his colleague, Ian Brooks, when we were in Honolulu over Christmas. We discussed with them our requirements and desires for a vacation home, and they offered thoughtful recommendations on various areas on Oahu that could meet those needs. As they took us to various properties, we immediately recognized how thoughtful, knowledgeable, and straightforward they were, but we did not fully realize how terrific they were as people.
That became crystal clear as we continued our search from 5,000 miles away through the following couple of months. Jason sent us listings and chatted with us whenever we needed to talk --- always in a very friendly and comfortable way, offering thoughtful opinions on various options. When a property we liked in the Kailua area became available (that Jason told us would be gone very quickly), a quick trip back to the Islands affirmed it was exactly right for us. We then spent the following couple of days on the phone with Jason working through bid strategies and options --- which proved to be fully successful!

Jason played middleman throughout the succeeding weeks as we carried out the necessary inspections and other pre-closing requirements. We were on the phone with him almost every night, as he gave freely of his time. His knowledge and warmth made our property purchase incredibly smooth- there were absolutely no hiccups or issues. In addition to helping to carrying out these steps, Jason also was terrific in offering recommendations on how to deal with any renovation, redecoration, electrical, or plumbing issues that we thought needed to be addressed. As I met with various professionals, it was clear that Jason is well known and respected in Kailua and Oahu in general. The degree of personal care he gave us was extraordinary and did not end when we expected it would. Once all the steps needed to be taken pre-closing were done, any normal agent would have moved on to his other clients, and left us to fend for ourselves. Not Jason. When I came back to Oahu to do the final walk-through and some preliminary shopping, Jason accompanied me to make the process so much easier. Jason continued to look after us after my husband joined me for the closing --- calling and checking to make sure the workmen were doing what we wanted and joining us for a celebratory lunch.

It is hard to express how much it meant to have someone who welcomed us to Hawaii like family. There may be other agents who have his degree of technical expertise (although we have not met any), but it is his easy warmth and support that we will always remember with great fondness. Navigating a major purchase from 5,000 miles away could have been arduous but with Jason it became altogether doable. To put it succinctly, he is special not just as an agent but as a person.”

William & Laing Sue Rutledge
(Kailua, Hawaii)

 

"Just wanted to express my gratitude for your professional expertise in handling the challenging sale of [my] property while I was a far.  I thought you did an excellent job."

 

Janice Young

(Kaneohe, Hawaii)

 

"We came to Hawaii to invest in a condo that we wanted to provide for our daughter's use for a few years. We had referrals to two realtors in HI from realtors in our home state. These two referred realtors proved to be hard-to-get, and patronizing so we could not work with them, We "cold called" Jason because he had recently sold a listing that we liked and we figured he wouldn't be so uppity. Happily, we guessed right -- he met us that very day and explained to us Midwesterners how the Hawaii market worked and what we should be looking for. He has extensive knowledge of the market and knows how to explain it because he listens to you first so that he can make it understandable on your terms. We were really sold on him when he told us we should rent rather than buy. We knew he was correct but still we wanted to invest because it was the year the US real estate market was at a low ebb, even in HI. The point about Jason is that he is careful and will give you the best advice for YOU. He knows that acting in the client's best interest brings the best results for him in the long run and he operates with the win-win outcome in mind at all times. Ultimately, our purchase was completed easily, even though we had left the island by the time it closed. Three years later he helped us sell the condo in the same careful manner. We didn't even bother interviewing anyone else. He was always available and advised us on the best way to show and price the property for sale. Our condo proved to be a great investment and it sold in a day with offers over listing price. How good is that? The best! This man loves Hawaii and he is so cheerful all the time that it is a pleasure to work with him. If we or our daughter or anyone we know ever is wanting to buy a place in Hawaii again, we have a Realtor already picked out, Jason Lum."

Joan & Gregory Casey
(Honolulu, Hawaii)

 

"I can't say enough positive things about how Jason managed my single family home sale.  After two Realtors failed to adequately manage or sell my property, my mortgage broker recommended I go with Jason Lum, as he had loads of experience in moving Kailua properties.  Only after a couple of days on the market, I had four offers, and Jason was the primary reason for my sale, which sold for more than asking and closed in less time than originally slated.  Jason arranged (or did it himself) all of the "tweaking" required to sell a home, such as yard work, painting, repairs, staging, cleaning, and upgrading.  He singlehandedly handled all of the correspondence & meetings with the buyer's Realtor, appraiser, title company, Insurance company, inspectors, and utility companies, all while keeping me informed as I lived on the mainland. Additionally, Jason made the whole transaction even more transparent to me with online electronic signing, e-mail, and digital imagery exchange, all critical when you live thousands of miles away.  I highly recommend Jason Lum and look forward to doing business with him and Realty Isle."


Joe Zwack
(Napa Valley, California)

 

"Moving is on one hand an exciting time, but at the same time traumatic. Thank you for making my journey to a new home [after selling my old home] so easy in many ways. Your patience, understanding, attention to details, sense of humor and thoughtfulness are more appreciated than you know! Everyone looking for a realtor who cares about his clients is looking for you! Thank you, Jason!"

 

Gail Ann Chew

(Honolulu, Hawaii)

 

"Jason was recommended to us by a good friend and we are so grateful!...This was the fifth time in our lives of going through the process of shopping and purchasing a home. Working with Jason on our most recent home purchase in Kailua, was by far, the least stressful and most organized home buying experience. Jason is very knowledgeable of all aspects of the realty market in Hawaii. He's professional, responsive, and he tended to every detail of the transaction. Bottom line, we are recommending Jason Lum to all our friends and encouraging them to do the same! He's the realtor you want when looking to buy or sell a home here in Hawaii."

 

Rod and Jenny Urbano

(Kailua, Hawaii)

 
"We have known Jason for many years, and when it was time to make our first home purchase he was the one person we called.  He is hard working, hands on, inquisitive, and very personable. He always knew what questions to ask, and we always felt comfortable with his answers.  He made our purchase at Kalama Kuu a far less stressful experience than what we were expecting.  So when it was time to sell our home, Jason personally hit the ground running!  He not only arranged to have various repairs done throughout, he wonderfully and inventively staged, and marketed our property seamlessly...all while we were in the Mainland.  Needless to say, our property sold quickly and for the price we wanted (while other properties still sat available)...If you want a down to earth professional who knows what he is doing, we highly recommend Jason Lum of Realty Isle.  There is a reason why people say nice things about him - it's because what they say is true."

 

Jeff Teho & Debbie Paris Teho

(Hawaii Kai, Hawaii)

 

"How can I ever thank you enough for the excellent service and personal encouragement you provided during the sale of my unit at Punahou Terrace? Your wonderful "can do" attitude made all the difference in a sale with lots of complications. This was an example of putting trust with the most knowledgeable and experienced professional and letting that knowledge and experience produce results.  You were responsive to my every concern and extremely patient with my "mental process". This sale was not a "piece of cake", but your expertise made it seem like one.  Thank you again!"

Maureen Schwartz
(Honolulu, Hawaii)

"As a real estate agent, Jason made sure he understood exactly what I wanted then he found it for me. He arranged multiple showings in one day to make things convenient for me. While showing condos, Jason described everything that I couldn’t see as I’ve been legally blind since birth. I didn’t have to ask him to do this, he just did it. That’s how well he focuses on your needs.  When I settled on a condo, he walked me through the offer process. He read things to me and provided me with a document signing solution that made things incredibly easy. He negotiated a fantastic price for me that was way better than my expectations. He hooked me up with a great home inspector. And he introduced me to a novel financing idea and a lender that saved me thousands. Whether or not you have special needs, Jason goes well above and beyond the call of duty. He has your best interests at heart. He will make good things happen for you just as he has for me and countless others. Give him a call and you’ll see what I mean."

Roberta Bush
(Honolulu, Hawaii)

“Jason handled the purchase of my Hawaii Co-op for me, and now manages the property as a rental.  He is the most knowledgeable and professional real estate agent I have ever worked with.  He advised me every step of the way and recommended a mortgage broker and title company who understood the unique issues that come with buying a coop. He introduced me to the Co-op’s officers and smoothed the seemingly complicated purchase approval process.  He identified necessary repairs and located a contractor to act quickly for my behalf so that a renter could move in on very short turnaround.  And he is the friendliest and easiest person I have had the pleasure to work with.  I would recommend him to anyone looking for real estate on O’ahu.”

Philip J. Deters

(Honolulu, Hawaii)

 

"Working with Jason Lum was an absolute pleasure! He came highly recommended by friends and proved to be a phenomenal help to us throughout our home search.  Jason’s endless patience, professionalism and exceptional understanding of the Hawaiian real estate market was the key to our success. When it came to negotiations, Jason’s expertise was crucial in closing the deal! Quite simply, Jason Lum exceeded all of our expectations and we would have never found and purchased our dream home without his help! "

 

Thomas Wilson & Janet Burlingame

(Kailua, Hawaii)

 

“ Jason Lum [of Realty Isle] represented me on the selling of my Investment property.  Three things really stood out and really showed his experience. First, his market knowledge identified what would and would not be a good investment regarding preparing the property for sale.  He made a distinction between fix ups that would be worthwhile to create value, and those which would do nothing to help the appeal. Second, he knew how to stage the property to increase its appeal.  He turned normal rooms almost in to works of art.  Several times I asked him “Where did you get this stuff?”    Lastly, Jason was extremely thorough.  Our property had some issues to be addressed regarding permitting.  Jason helped put a plan of action together to resolve them, and constantly checked the latest status with everyone involved until one by one, the sale was finalized.   This was the most impressive attribute.  I would highly recommend Jason as someone who looks at every angle to help market and follow through with your property. “

 

Rick Benedict

(Kailua, Hawaii)

 

"Jason came highly recommended but exceeded all expectations.  He assessed what needed to be done to market my property then went ahead and made all the arrangements by hiring and supervising the right people for the job.  Since I am 91 years old, I appreciated all the help and I did not have to check on the work.  I trusted him to take care of it and keep me informed.  I would give him an A+.  My property sold in one day - pretty outstanding!"

 

Frances Freitas

(Honolulu, Hawaii)

"From the moment we listed our family property, Jason went to work right away.  He diligently and creatively staged our vacant home, as well as arranged for repairs, landscaping, and cleaning.  No detail was left out, including the transformation of our mailbox.   His diligence and professionalism continued throughout the sales process, during the smooth escrow, and continued until closing.   When the time came for me to find a new home for myself and my beautiful bride, there was no question as to who I was going to call.  Within a short period of time, Jason was able to locate, negotiate, and secure our luxury home seamlessly...I have known Jason for more than ten years as a professional and as a good friend, and during that time he has been involved in several real estate transactions that have benefited me and my family.   He is good at what he does, and I would certainly utilize his services again and again."

Jeff Chung
KBFD TV  General Manager
Honolulu Advertiser Columnist
(Honolulu)

 

Once again, working with Jason Lum has been a pleasure. When he said that we were going to be [best] friends for the next few months after we initially decided to buy our Condo, he really wasn’t kidding. We were frequently on the phone or emailing going over fine points or minor problems.  His friendly, sound, and professional advice was very helpful when we had to work through any difficult questions...and he was always available to answer our questions no matter how small or insignificant. We would not hesitate to call on Jason for help with real estate matters or just to say hello anytime we’re in Honolulu.

 

Mark and Wendy Linett
Taipei, Taiwan

 

"We can’t thank Jason [of Realty Isle] enough....He walked me through my first home-buying experience with such patience and thoughtfulness.  He truly calmed all of my fears... In fact, my experience with him was so smooth that we did not hesitate to call on him again six years later (now as a family) when we wanted to sell our townhouse and concurrently upgrade to a single family home...From pricing research, to staging, and to escorting us through the final closing of our sale, Jason's professional touch is why we believe our townhouse sold within days (it was an amazing transformation to see how well our townhouse looked after Jason put his finishing touches on it) And when we found and purchased our new home, he always made us feel comfortable, gave professional advice, and made sure everything we did was within our comfort zone.   As busy as he is, Jason was always checking in and keeping us posted...and that was important to us. For both transactions, he always made us feel like we were his only clients. He is a genuine person that is very professional, knowledgeable and compassionate.  He is exceptional at what he does, and we would never think of using anyone else."

Bruce and Tiffany Nakada
(Kaneohe, Hawaii)

 

"Jason has worked with our family real estate holdings for several years.  In our most recent transaction, he was able to stage and market our luxury condo to an expeditious close.  While others within the building were still trying to locate buyers, we were already signing in escrow.  Jason is effective in his value analysis, meticulous and creative in his property preparation, and personable and sincere in his demeanor.  He is a real estate professional that really cares about his clients, and he is a very good and long time family friend."
 

Peter and Liz Stone /  Warren Stone and Karen Dyas
(Kaneohe, Honolulu, Hawaii)
 

"It was a pleasure to work with Jason Lum. He is very professional yet very relaxed and friendly. We felt that selling our house was his top priority and that this led to a prompt sale. He did a great job of staging our house and his presentation of our home on his web site was exceptional. We highly recommend him."

 

Jeffrey and Tara Hirohata

(Honolulu, Hawaii)

 

"Thank you [Jason] so much for everything that you have done to help in the purchase of our new home! We especially appreciated all your help throughout this process while we were off island. It was comfortable to know that we had someone on our side that we could trust from beginning to end. This is our third real estate transaction with you watching out for our best interests ... Thank you again!"

 

Ian Brooks

Captain, United States Marines

Katie Brooks

Elementary School Teacher, Mid Pacific Institute

(Kaneohe Bay Drive)

 

"What can I say? You have truly gone above and beyond any realtor I have ever dealt with. Not only did you do a superb job in staging, showing, and selling our house and property in record time, but you helped me and my brother through rough, rocky times. Thanks for keeping me on track and focused, keeping us always informed, and helping us with your professional advice and opinions. Thanks Jason for getting it sold quickly and selling it for far more than we expected...What a relief to me too, knowing that the house is now owned by people who really appreciate it's charm and history. Thanks Jason, for making this all happen."

 

Celeste McLean

Kalispell, Montana

(Kaimuki)

 

"Jason is a highly detailed person and knows what needs to be done to sell a home.  I am a retiree with a home that I had lived in for more than 30 years.  Real estate sales had started to slow in the area, and my house needed to be spruced up before I could think about putting it on the market.  The process of selling a home seemed very daunting to me, and Jason was more than sensitive to all the changes that I was going through.  Months before we listed my property, he coordinated repairs, painting, landscaping, and cleaning - using professionals who were easy to work with and who I felt comfortable to have in my home.  And after two open houses, my home was sold!  Anyone who requires real estate services needs Jason Lum.  I trust him totally and appreciate his willingness to listen and give very appropriate feedback.  Again, thank you Jason!"

 

Mabel Bush

Kailua, Hawaii

 

"I was not comfortable with my property manager, and I needed a real estate agent that could manage my home while my family and I were abroad for an extended period of time.  I met with Jason and quickly felt comfortable and confident in his experience, integrity, and his very personable nature.  I quickly noticed that he treated my property with the kind of foresight and care as I would expect from myself.  Then, upon a short visit back, Jason showed me a beautiful home that was a stones throw away from the ocean.  We made an offer, and it got it accepted!  Jason was then able to market my home, secure the buyer, coordinate the necessary inspections, and sell it prior to the close of our "new" home.  In the purchase of our new home, Jason secured a professional and thorough property inspector, coordinated a mortgage broker, researched the property and my tax consequences, met with contractors, and introduced himself to the neighbors.  Within a few short months, we successfully closed on both properties.  A daunting process to which Jason handled beautifully while my family and I were abroad.  I highly recommend Jason Lum of Realty Isle.  He is a true professional, a genuine personality, and a friend."

 

Earl Hampton, Jr.

Captain, United States Navy

(Kaneohe Bay Drive)

  

"Jason did a wonderful job in helping us to prepare and sell our home in the Islands.  With both of us located in different parts of the world, Jason personally assisted in staging our property beautifully.  He introduced household items to reinvent our bachelor pad; transforming it into the home any Mom would certainly be proud of visiting.  He also transformed our non-existent yard into a beautifully landscaped area perfect for entertaining.  Being far away, and with a very difficult purchase contract, Jason and his experience took control.  He managed our transaction with professionalism and firm finesse.  We would always recommend our friend Jason Lum of Realty Isle."

 

Sean Zukowsky

Captain, United States Marines

Christopher Tarrant

Major, United States Air Force

(Kaneohe)

 

"Thank you for your help in getting my house sold! I sincerely appreciate the coordination of everything and all of the efforts with the showings, open houses, ads, and calls. I can't tell you how much comfort it was knowing you had my best interests in mind...especially with me being on the East Coast."

 

Scott Helms

US Bank

(Waikele to Virginia)

 

"Jason made the purchase of my home a truly pleasurable experience. He assisted me with every aspect of the buying process -- from providing detailed listings prior to my arrival in Hawaii to arranging the final inspection and closing. Jason kept me informed daily and was always available to answer questions and provide guidance. He is organized, thorough, and patient. Jason is a true professional and friend, and I will definitely utilize his services again."

Scott Helms
Vice President
Bank of Hawaii

(Waikele)

 

"As Principal Broker of Properties of the Pacific I would like to take this opportunity to recognize your professionalism in helping close the transaction at 2424 East Manoa Road...Our agent Gaylien Hall wants you to know that your skills in working cooperatively and efficiently in today's hectic market made this transaction an enjoyable experience. She has recommended you as a Realtor of the highest caliber...I would like to personally thank you for your expertise and Aloha spirit. Our company looks forward to working with you on future transactions."
 

Claudia Kennedy
Principal Broker
Properties of the Pacific

 

"Jason Lum of Realty Isle helped us make it through the purchase of our first home together - not to mention our dream home. Jason found the time to answer questions we needed to have answered, and he was there from beginning to end. He is not only our Realtor, he is a wonderful person, and our friend."

 

Julie Wassel & Barbara Craft

Honolulu , Hawaii
(Hawaii Kai)

 

"From a two bedroom walk-up in Wahiawa to a luxury suite in St. Louis Heights, Jason has managed and sold the properties within my diverse real estate portfolio...Within the past few years, he has coordinated several property remodels, marketed those properties, and sold them seamlessly. He is a hands-on, sincere, and down to earth professional...Thank you Jason for your guidance and help."
 

Leslie Mitsuka

State Farm Insurance
Honolulu, Hawaii

 

"Jason Lum of Realty Isle assisted us in buying our first condo since moving to the Islands. He also helped us in the sale of that very same property, which allowed us to purchase and move into the home of our dreams...From educating [us] about the process to staging, marketing, contract negotiating, and financing, Jason turned what we once thought would be a scary endeavor into a wonderful beginning to our new life as Hawaii homeowners!"
 

Russell & Kristine Castagnaro
Honolulu , Hawaii
(Alewa Heights)
 

"We knew that locating a NEW home that suited our needs as well as our two dogs would be no easy task. We are medical professionals not Realtors. When we found our new home, Jason was there to guide us the whole way through... Beginning to end, we greatly appreciate the service and expertise from Realty Isle and Jason Lum. Mahalo!"
 

Jeff Teho & Debbie Paris Teho
Honolulu , Hawaii
(Hawaii Kai)
 

"[Jason] coordinated the remodel and sale of my property in Waikiki...and we closed it within seven days. He then helped negotiate, purchase, find a tenant and lease a new three bedroom luxury condo that is to be my residence when I retire...He did all of this while I sat in my office chair in San Jose, alifornia...I highly recommend Jason Lum of Realty Isle."
 

Mary Gabrielson
San Jose, California

(Waikiki)
 

"It was a real pleasure working with Jason on the sale of my property. His experience and guidance helped me to keep on schedule with the sale and we closed on the day that we had planned! Jason would follow up with me as needed but made the process so easy that it didn’t take up too much of my time. In the future, when I buy or sell another property I will definitely give Jason at Realty Isle a call. Thanks for everything!"
 

Leanne Hachey
Kaneohe , Hawaii

 

 
 

 

 
 

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