|When the majority of our business is derived from "word of mouth" referrals, the measure of our success can only be influenced by the high level of satisfaction experienced by our clients!|
"Professional, knowledgeable and experienced – three words that best describe Jason Lum of Realty Isle. The thought of people walking through my home was nerve-wracking. Jason was a calming influence during the entire process. I thought that my home was ready to sell as is…but I was wrong. Although my home was clean, it lacked depth. Jason did an excellent job staging the condo. He took my condo from drab to fab! Because of his work, I received multiple offers on my condo. Thank you, Jason, for your patience in dealing with a neat-freak like me. YOU ARE AMAZING!"
“There’s a reason we worked with Jason Lum twice in a six year period - his unwavering integrity, his infectious personality, his tremendous marketing skills, but most importantly, he gets results. When we were buying an ocean-view cottage in Lanikai a few years ago, he took the time to educate us on the aspects of island home ownership and he guided us through the closing process effortlessly.
Now fast forward a few years, when we decided to sell our Kailua home, he was the only one that we called. Jason formulated a marketing strategy that included photography, video production and copywriting - he knows how to reach qualified prospective buyers. In the end, we sold for our target price and he was involved with every aspect of the process.
Jason Lum knows the Hawaii real estate
market better than most because he’s been doing this for a long
time. He’s also a very positive and fun individual that has led to
an endearing friendship between our families. Talk with him for just
two minutes and you’ll understand why his reputation is impeccable.”
(San Antonio, Texas)
"We first met Jason Lum as newlyweds stationed in Oahu [several years ago]. When we got orders back to Honolulu, we decided to purchase a property...and just knew we would be in great hands with Jason. He always made us feel like we were his top priority! Under Jason's expert guidance, he helped us navigate an aggressive market to locate and purchase a property within a tight 4-day window (with a two month old baby in tow)! He always went the extra mile and truly excelled at understanding [our] needs. Jason quickly resolved potential issues through his proactive nature and thorough preparation which eased our home-related challenges. Now we can enjoy living in paradise! Thank you Jason and Realty Isle for exceeding our high expectations!"
Lt Cdr. Bernie Auth & Lt. Nicole Auth
“We were referred to
Jason by a friend of a friend when we (New Yorkers) were thinking of
buying a second home on Oahu. We were extraordinarily lucky in
finding him, as Jason Lum and Realty Isle are simply the best!
"Just wanted to express my gratitude for your professional expertise in handling the challenging sale of [my] property while I was a far. I thought you did an excellent job."
"We came to Hawaii to
invest in a condo that we wanted to provide for our daughter's use
for a few years. We had referrals to two realtors in HI from
realtors in our home state. These two referred realtors proved to be
hard-to-get, and patronizing so we could not work with them, We
"cold called" Jason because he had recently sold a listing that we
liked and we figured he wouldn't be so uppity. Happily, we guessed
right -- he met us that very day and explained to us Midwesterners
how the Hawaii market worked and what we should be looking for. He
has extensive knowledge of the market and knows how to explain it
because he listens to you first so that he can make it
understandable on your terms. We were really sold on him when he
told us we should rent rather than buy. We knew he was correct but
still we wanted to invest because it was the year the US real estate
market was at a low ebb, even in HI. The point about Jason is that
he is careful and will give you the best advice for YOU. He knows
that acting in the client's best interest brings the best results
for him in the long run and he operates with the win-win outcome in
mind at all times. Ultimately, our purchase was completed easily,
even though we had left the island by the time it closed. Three
years later he helped us sell the condo in the same careful manner.
We didn't even bother interviewing anyone else. He was always
available and advised us on the best way to show and price the
property for sale. Our condo proved to be a great investment and it
sold in a day with offers over listing price. How good is that? The
best! This man loves Hawaii and he is so cheerful all the time that
it is a pleasure to work with him. If we or our daughter or anyone
we know ever is wanting to buy a place in Hawaii again, we have a
Realtor already picked out, Jason Lum."
"I can't say enough positive things about how Jason managed my single family home sale. After two Realtors failed to adequately manage or sell my property, my mortgage broker recommended I go with Jason Lum, as he had loads of experience in moving Kailua properties. Only after a couple of days on the market, I had four offers, and Jason was the primary reason for my sale, which sold for more than asking and closed in less time than originally slated. Jason arranged (or did it himself) all of the "tweaking" required to sell a home, such as yard work, painting, repairs, staging, cleaning, and upgrading. He singlehandedly handled all of the correspondence & meetings with the buyer's Realtor, appraiser, title company, Insurance company, inspectors, and utility companies, all while keeping me informed as I lived on the mainland. Additionally, Jason made the whole transaction even more transparent to me with online electronic signing, e-mail, and digital imagery exchange, all critical when you live thousands of miles away. I highly recommend Jason Lum and look forward to doing business with him and Realty Isle."
"Moving is on one hand an exciting time, but at the same time traumatic. Thank you for making my journey to a new home [after selling my old home] so easy in many ways. Your patience, understanding, attention to details, sense of humor and thoughtfulness are more appreciated than you know! Everyone looking for a realtor who cares about his clients is looking for you! Thank you, Jason!"
Gail Ann Chew
"Jason was recommended to us by a good friend and we are so grateful!...This was the fifth time in our lives of going through the process of shopping and purchasing a home. Working with Jason on our most recent home purchase in Kailua, was by far, the least stressful and most organized home buying experience. Jason is very knowledgeable of all aspects of the realty market in Hawaii. He's professional, responsive, and he tended to every detail of the transaction. Bottom line, we are recommending Jason Lum to all our friends and encouraging them to do the same! He's the realtor you want when looking to buy or sell a home here in Hawaii."
Rod and Jenny Urbano
Jeff Teho & Debbie Paris Teho
(Hawaii Kai, Hawaii)
"How can I ever thank you enough for the excellent service and personal encouragement you provided during the sale of my unit at Punahou Terrace? Your wonderful "can do" attitude made all the difference in a sale with lots of complications. This was an example of putting trust with the most knowledgeable and experienced professional and letting that knowledge and experience produce results. You were responsive to my every concern and extremely patient with my "mental process". This sale was not a "piece of cake", but your expertise made it seem like one. Thank you again!"
"As a real estate agent, Jason made sure he understood exactly what I wanted then he found it for me. He arranged multiple showings in one day to make things convenient for me. While showing condos, Jason described everything that I couldn’t see as I’ve been legally blind since birth. I didn’t have to ask him to do this, he just did it. That’s how well he focuses on your needs. When I settled on a condo, he walked me through the offer process. He read things to me and provided me with a document signing solution that made things incredibly easy. He negotiated a fantastic price for me that was way better than my expectations. He hooked me up with a great home inspector. And he introduced me to a novel financing idea and a lender that saved me thousands. Whether or not you have special needs, Jason goes well above and beyond the call of duty. He has your best interests at heart. He will make good things happen for you just as he has for me and countless others. Give him a call and you’ll see what I mean."
“Jason handled the purchase of my Hawaii Co-op for me, and now manages the property as a rental. He is the most knowledgeable and professional real estate agent I have ever worked with. He advised me every step of the way and recommended a mortgage broker and title company who understood the unique issues that come with buying a coop. He introduced me to the Co-op’s officers and smoothed the seemingly complicated purchase approval process. He identified necessary repairs and located a contractor to act quickly for my behalf so that a renter could move in on very short turnaround. And he is the friendliest and easiest person I have had the pleasure to work with. I would recommend him to anyone looking for real estate on O’ahu.”
Philip J. Deters
"Working with Jason Lum was an absolute pleasure! He came highly recommended by friends and proved to be a phenomenal help to us throughout our home search. Jason’s endless patience, professionalism and exceptional understanding of the Hawaiian real estate market was the key to our success. When it came to negotiations, Jason’s expertise was crucial in closing the deal! Quite simply, Jason Lum exceeded all of our expectations and we would have never found and purchased our dream home without his help! "
Thomas Wilson & Janet Burlingame
“ Jason Lum [of Realty Isle] represented me on the selling of my Investment property. Three things really stood out and really showed his experience. First, his market knowledge identified what would and would not be a good investment regarding preparing the property for sale. He made a distinction between fix ups that would be worthwhile to create value, and those which would do nothing to help the appeal. Second, he knew how to stage the property to increase its appeal. He turned normal rooms almost in to works of art. Several times I asked him “Where did you get this stuff?” Lastly, Jason was extremely thorough. Our property had some issues to be addressed regarding permitting. Jason helped put a plan of action together to resolve them, and constantly checked the latest status with everyone involved until one by one, the sale was finalized. This was the most impressive attribute. I would highly recommend Jason as someone who looks at every angle to help market and follow through with your property. “
"Jason came highly recommended but exceeded all expectations. He assessed what needed to be done to market my property then went ahead and made all the arrangements by hiring and supervising the right people for the job. Since I am 91 years old, I appreciated all the help and I did not have to check on the work. I trusted him to take care of it and keep me informed. I would give him an A+. My property sold in one day - pretty outstanding!"
"From the moment we listed our family property, Jason went to work right away. He diligently and creatively staged our vacant home, as well as arranged for repairs, landscaping, and cleaning. No detail was left out, including the transformation of our mailbox. His diligence and professionalism continued throughout the sales process, during the smooth escrow, and continued until closing. When the time came for me to find a new home for myself and my beautiful bride, there was no question as to who I was going to call. Within a short period of time, Jason was able to locate, negotiate, and secure our luxury home seamlessly...I have known Jason for more than ten years as a professional and as a good friend, and during that time he has been involved in several real estate transactions that have benefited me and my family. He is good at what he does, and I would certainly utilize his services again and again."
Once again, working with Jason Lum has been a pleasure. When he said that we were going to be [best] friends for the next few months after we initially decided to buy our Condo, he really wasn’t kidding. We were frequently on the phone or emailing going over fine points or minor problems. His friendly, sound, and professional advice was very helpful when we had to work through any difficult questions...and he was always available to answer our questions no matter how small or insignificant. We would not hesitate to call on Jason for help with real estate matters or just to say hello anytime we’re in Honolulu.
Mark and Wendy Linett
"We can’t thank Jason [of Realty Isle] enough....He walked me
through my first home-buying experience with such patience and
thoughtfulness. He truly calmed all of my fears... In fact, my
experience with him was so smooth that we did not hesitate to call
on him again six years later (now as a family) when we wanted to
sell our townhouse and concurrently upgrade to a single family
home...From pricing research, to staging, and to escorting us
through the final closing of our sale, Jason's professional touch is
why we believe our townhouse sold within days (it was an amazing
transformation to see how well our townhouse looked after Jason put
his finishing touches on it).
And when we found and purchased our new home, he always made us feel
comfortable, gave professional advice, and made sure everything we
did was within our comfort zone. As busy as he is, Jason was
always checking in and keeping us posted...and that was important to
us. For both transactions, he always made us feel like we were his
only clients. He is a genuine person that is very professional,
knowledgeable and compassionate. He is exceptional at what he does,
and we would never think of using anyone else."
"Jason has worked with our family real estate holdings for several
years. In our most recent transaction, he was able to stage and
market our luxury condo to an expeditious close. While others
within the building were still trying to locate buyers, we were
already signing in escrow. Jason is effective in his value
analysis, meticulous and creative in his property preparation, and
personable and sincere in his demeanor. He is a real estate
professional that really cares about his clients, and he is a very
good and long time family friend."
Peter and Liz Stone / Warren Stone and Karen Dyas
"It was a pleasure to work with Jason Lum. He is very professional yet very relaxed and friendly. We felt that selling our house was his top priority and that this led to a prompt sale. He did a great job of staging our house and his presentation of our home on his web site was exceptional. We highly recommend him."
Jeffrey and Tara Hirohata
"Thank you [Jason] so much for everything that you have done to help in the purchase of our new home! We especially appreciated all your help throughout this process while we were off island. It was comfortable to know that we had someone on our side that we could trust from beginning to end. This is our third real estate transaction with you watching out for our best interests ... Thank you again!"
Captain, United States Marines
Elementary School Teacher, Mid Pacific Institute
(Kaneohe Bay Drive)
"What can I say? You have truly gone above and beyond any realtor I have ever dealt with. Not only did you do a superb job in staging, showing, and selling our house and property in record time, but you helped me and my brother through rough, rocky times. Thanks for keeping me on track and focused, keeping us always informed, and helping us with your professional advice and opinions. Thanks Jason for getting it sold quickly and selling it for far more than we expected...What a relief to me too, knowing that the house is now owned by people who really appreciate it's charm and history. Thanks Jason, for making this all happen."
"Jason is a highly detailed person and knows what needs to be done to sell a home. I am a retiree with a home that I had lived in for more than 30 years. Real estate sales had started to slow in the area, and my house needed to be spruced up before I could think about putting it on the market. The process of selling a home seemed very daunting to me, and Jason was more than sensitive to all the changes that I was going through. Months before we listed my property, he coordinated repairs, painting, landscaping, and cleaning - using professionals who were easy to work with and who I felt comfortable to have in my home. And after two open houses, my home was sold! Anyone who requires real estate services needs Jason Lum. I trust him totally and appreciate his willingness to listen and give very appropriate feedback. Again, thank you Jason!"
"I was not comfortable with my property manager, and I needed a real estate agent that could manage my home while my family and I were abroad for an extended period of time. I met with Jason and quickly felt comfortable and confident in his experience, integrity, and his very personable nature. I quickly noticed that he treated my property with the kind of foresight and care as I would expect from myself. Then, upon a short visit back, Jason showed me a beautiful home that was a stones throw away from the ocean. We made an offer, and it got it accepted! Jason was then able to market my home, secure the buyer, coordinate the necessary inspections, and sell it prior to the close of our "new" home. In the purchase of our new home, Jason secured a professional and thorough property inspector, coordinated a mortgage broker, researched the property and my tax consequences, met with contractors, and introduced himself to the neighbors. Within a few short months, we successfully closed on both properties. A daunting process to which Jason handled beautifully while my family and I were abroad. I highly recommend Jason Lum of Realty Isle. He is a true professional, a genuine personality, and a friend."
Earl Hampton, Jr.
Captain, United States Navy
(Kaneohe Bay Drive)
"Jason did a wonderful job in helping us to prepare and sell our home in the Islands. With both of us located in different parts of the world, Jason personally assisted in staging our property beautifully. He introduced household items to reinvent our bachelor pad; transforming it into the home any Mom would certainly be proud of visiting. He also transformed our non-existent yard into a beautifully landscaped area perfect for entertaining. Being far away, and with a very difficult purchase contract, Jason and his experience took control. He managed our transaction with professionalism and firm finesse. We would always recommend our friend Jason Lum of Realty Isle."
Captain, United States Marines
Major, United States Air Force
"Thank you for your help in getting my house sold! I sincerely appreciate the coordination of everything and all of the efforts with the showings, open houses, ads, and calls. I can't tell you how much comfort it was knowing you had my best interests in mind...especially with me being on the East Coast."
(Waikele to Virginia)
"Jason made the purchase of my home a truly pleasurable experience.
He assisted me with every aspect of the buying process -- from
providing detailed listings prior to my arrival in Hawaii to
arranging the final inspection and closing. Jason kept me informed
daily and was always available to answer questions and provide
guidance. He is organized, thorough, and patient. Jason is a true
professional and friend, and I will definitely utilize his services
"As Principal Broker of Properties of the Pacific I would like to
take this opportunity to recognize your professionalism in helping
close the transaction at 2424 East Manoa Road...Our agent Gaylien
Hall wants you to know that your skills in working cooperatively and
efficiently in today's hectic market made this transaction an
enjoyable experience. She has recommended you as a Realtor of the
highest caliber...I would like to personally thank you for your
expertise and Aloha spirit. Our company looks forward to working
with you on future transactions."
"Jason Lum of Realty Isle helped us make it through the purchase of our first home together - not to mention our dream home. Jason found the time to answer questions we needed to have answered, and he was there from beginning to end. He is not only our Realtor, he is a wonderful person, and our friend."
Julie Wassel & Barbara Craft
Honolulu , Hawaii
"From a two bedroom walk-up in Wahiawa to a luxury suite in St.
Louis Heights, Jason has managed and sold the properties within my
diverse real estate portfolio...Within the past few years, he has
coordinated several property remodels, marketed those properties,
and sold them seamlessly. He is a hands-on, sincere, and down to
earth professional...Thank you Jason for your guidance and help."
State Farm Insurance
"Jason Lum of Realty Isle assisted us in buying our first condo
since moving to the Islands. He also helped us in the sale of that
very same property, which allowed us to purchase and move into the
home of our dreams...From educating [us] about the process to
staging, marketing, contract negotiating, and financing, Jason
turned what we once thought would be a scary endeavor into a
wonderful beginning to our new life as Hawaii homeowners!"
Russell & Kristine Castagnaro
"We knew that locating a NEW home that suited our needs as well as
our two dogs would be no easy task. We are medical professionals not
Realtors. When we found our new home, Jason was there to guide us
the whole way through... Beginning to end, we greatly appreciate the
service and expertise from Realty Isle and Jason Lum. Mahalo!"
Jeff Teho & Debbie Paris Teho
"[Jason] coordinated the remodel and sale of my property in
Waikiki...and we closed it within seven days. He then helped
negotiate, purchase, find a tenant and lease a new three bedroom
luxury condo that is to be my residence when I retire...He did all
of this while I sat in my office chair in San Jose, alifornia...I
highly recommend Jason Lum of Realty Isle."
"It was a real pleasure working with Jason on the sale of my
property. His experience and guidance helped me to keep on schedule
with the sale and we closed on the day that we had planned! Jason
would follow up with me as needed but made the process so easy that
it didn’t take up too much of my time. In the future, when I buy or
sell another property I will definitely give Jason at Realty Isle a
call. Thanks for everything!"
REALTY ISLE * PHONE (808) 946-4753 * FAX (808) 748-0707
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